PRIVACY POLICY

TOP MOBILE TYRES LIMITED (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you contact us, book our services, or visit our website.

1. Information We Collect

We only collect the personal information necessary to carry out our mobile tyre services and communicate with you. This may include:

• Name

• Phone number

• Vehicle registration and make/model

• Location/address of the vehicle

• Email address (if you provide it)

• Details about the service you require

We do not collect payment information via our website, nor do we require you to create an account to use our services.

2. How We Collect Information

We collect your information in the following ways:

• When you call, email, text, or WhatsApp us to request a quote or book a service

• When you fill in a contact form on our website

• When you provide details during or after receiving a service

3. How We Use Your Information

We use your data to:

• Provide and manage the mobile tyre services you request

• Confirm appointments and send service updates

• Issue quotes and invoices

• Respond to your queries or complaints

• Improve the quality and efficiency of our services

We do not use your personal information for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data based on:

• Your consent when you provide us with your details

• Our legitimate interest in running a mobile tyre business and communicating with customers

• Legal obligations (e.g., record keeping for accounting purposes)

5. Data Sharing and Third Parties

We do not sell, trade, or share your personal data with third-party companies for marketing.
Your data may be shared with:

• Payment processors (only if needed)

• Government bodies if required by law

• Trusted service providers who help us operate (e.g., IT support), under strict confidentiality agreements

6. How We Store Your Information

Your personal data is stored securely on password-protected devices and cloud systems used solely by TOP MOBILE TYRES LIMITED. We retain information only for as long as needed to fulfil our legal and service obligations.

7. Your Rights Under UK GDPR

You have the right to:

• Access the data we hold about you

• Request correction of any inaccurate data

• Request deletion of your data (in certain cases)

• Object to or restrict how we process your data

• Withdraw consent at any time (where applicable)

To exercise your rights, contact us using the details below.

8. Cookies and Website Data

Our website may use basic cookies to improve your browsing experience. These do not track personal information unless you actively submit it via a form.

9. Contact Us

If you have any questions or wish to exercise your data rights, contact us at:

TOP MOBILE TYRES LIMITED
Phone: 02033553624
Email: info@topmobiletyreslimited.co.uk
Website: www.topmobiletyreslimited.co.uk